Blog Post

Digital life
1 MIN READ

How to report damage to street equipment

Kev_B's avatar
Kev_B
Community Manager (Retired)
6 years ago

Spotted some of our street equipment that's in need of some TLC? We know things can happen, and we're here to help put things right.

If you've noticed a problem with one of our street cabinets, cables or pits recently, we'd like the opportunity to put it right as quickly as possible. Just fill in the template below and post it as a comment, we'll let our team of engineers know so they can get things back to normal.

Please use the comments section to let us know the following information:

Location:

(We need to know where the cabinet is; providing a street name and post code is great, pointing out any landmarks or junctions nearby will help us ensure we're reporting the correct cabinet)

Feel free to share coordinates or references from popular map websites/apps.

Description of damage:

(Pictures if available)

Cabinet Number:

(If available)

 

How it all works

We'll use the information you provide to report the issue to the necessary maintenance team in your area. We'll kudo your comment to let you know we're acting on it. To keep things tidy we'll remove older comments from time-to-time.

Updated 3 years ago
Version 5.0

72 Comments

Comments have been turned off for this post
  • Issue with Virgin Media manhole cover outside my property on the public path. Reported this morning, and received a text to say an engineer was on his way at 11 o'clock. I've just come home and it's not fixed but the hole is even bigger, and no cones or anything around it. I'm really concerned as there are a lot of elderly people in the area and the lighting is restricted. Tried talking to someone and been told someone will be out in 24 hours surely this needs sorting immediately as it's dangerous.