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Digital life
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How to report damage to street equipment

Kev_B's avatar
Kev_B
Community Manager (Retired)
6 years ago

Spotted some of our street equipment that's in need of some TLC? We know things can happen, and we're here to help put things right.

If you've noticed a problem with one of our street cabinets, cables or pits recently, we'd like the opportunity to put it right as quickly as possible. Just fill in the template below and post it as a comment, we'll let our team of engineers know so they can get things back to normal.

Please use the comments section to let us know the following information:

Location:

(We need to know where the cabinet is; providing a street name and post code is great, pointing out any landmarks or junctions nearby will help us ensure we're reporting the correct cabinet)

Feel free to share coordinates or references from popular map websites/apps.

Description of damage:

(Pictures if available)

Cabinet Number:

(If available)

 

How it all works

We'll use the information you provide to report the issue to the necessary maintenance team in your area. We'll kudo your comment to let you know we're acting on it. To keep things tidy we'll remove older comments from time-to-time.

Updated 4 years ago
Version 5.0

125 Comments

  • derekrose's avatar
    derekrose
    On our wavelength

    Maidenhall Approach, Ipswich (near no.10) ///police.music.draw

    Cabinet no. I061C4

    Credit where it is due, to yourselves and the maintenance staff in Ipswich. I see most of the graffitied cabinets I have reported in the last month have been cleaned/painted. Thank-you Derek

  • derekrose's avatar
    derekrose
    On our wavelength

    Belstead Avenue, Ipswich (between no.78 and the bus stop)  ///canny.pens.fence

  • Damaged street box - On green in front of 15 Whitecroft St Albans AL1 1UU

     

  • Hi, A green street cabinet near me has been covered in horrible graffiti. Someone has attempted to disguise the content but it looks terrible. It is On Napier Close, StHelens,WA10 2RB. There is one of your numbers on it but it is too faded to make out. Can this be repainted please? Thank you so much.

    • Michael_JK's avatar
      Michael_JK
      Moderator

      Hi DKelly1​ , thanks for letting us know about this. Please can you let us know the nearest house number to the cabinet so we can have this seen to as quickly as possible? Thanks.