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How to report damage to street equipment

Kev_B's avatar
Kev_B
Community Manager (Retired)
6 years ago

Spotted some of our street equipment that's in need of some TLC? We know things can happen, and we're here to help put things right.

If you've noticed a problem with one of our street cabinets, cables or pits recently, we'd like the opportunity to put it right as quickly as possible. Just fill in the template below and post it as a comment, we'll let our team of engineers know so they can get things back to normal.

Please use the comments section to let us know the following information:

Location:

(We need to know where the cabinet is; providing a street name and post code is great, pointing out any landmarks or junctions nearby will help us ensure we're reporting the correct cabinet)

Feel free to share coordinates or references from popular map websites/apps.

Description of damage:

(Pictures if available)

Cabinet Number:

(If available)

 

How it all works

We'll use the information you provide to report the issue to the necessary maintenance team in your area. We'll kudo your comment to let you know we're acting on it. To keep things tidy we'll remove older comments from time-to-time.

Updated 4 years ago
Version 5.0

34 Comments

  • Green Cabinet door open. Opposite 9 Midhill Drive Rowley Regis, B65 9SG. 

  • Location:

    Infront of The Railway Tavern 7-9 Grahams Rd, Falkirk FK1 1LD

    What3words: ///able.trio.swept

    Description of damage:

    Manhole/cover is raised above pavement level and breaking away from surrounding pavement and causing a trip hazard. 

     

  • Location:

    Infront of 40 Abercairney Crescent
    Maddiston Falkirk FK2 0NT

    What3words: ///swan.decay.from

    Description of damage:

    Manhole/cover is above pavement level and not flush with it causing a trip hazard 

     

  • Hi - there is a broken manhole cover in the middle of the road outside our house BS48 3PF (near the bus stop by the pub!). Its on a busy A road, and sounds like a gunshot every time a vehicle drives over it. Its taken me months of contacting the North Somerset Council to establish that it is a Virgin Media cover, and although they have reported it to you, there has been no change. The issue has been going on for months and keeps the whole area awake at night. Please arrange to get the problem fixed as soon as possible.

  • Mary26's avatar
    Mary26
    Hanging out

    Location: opposite 82 St John's Road, Chelmsford, CM2 0TY

    w3w: ///usage.send.took

    Description: worn out paint, scratched and knackered looking

    Cabinet number: none visible

  • Location: Elm Road, Winchester w3w continued.goals.firms
    Description of damage: Door open, held shut with tape. Covered in graffiti

     

  • 3 cabnets need some attention 

    Cabnets number B5A-C at what3words ///reveal.bowls.league have graffti on them

    Cabnet at what3words ///liner.supper.lions same issue of Graffiti