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Digital life
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How to report damage to street equipment

Kev_B's avatar
Kev_B
Community Manager (Retired)
6 years ago

Spotted some of our street equipment that's in need of some TLC? We know things can happen, and we're here to help put things right.

If you've noticed a problem with one of our street cabinets, cables or pits recently, we'd like the opportunity to put it right as quickly as possible. Just fill in the template below and post it as a comment, we'll let our team of engineers know so they can get things back to normal.

Please use the comments section to let us know the following information:

Location:

(We need to know where the cabinet is; providing a street name and post code is great, pointing out any landmarks or junctions nearby will help us ensure we're reporting the correct cabinet)

Feel free to share coordinates or references from popular map websites/apps.

Description of damage:

(Pictures if available)

Cabinet Number:

(If available)

 

How it all works

We'll use the information you provide to report the issue to the necessary maintenance team in your area. We'll kudo your comment to let you know we're acting on it. To keep things tidy we'll remove older comments from time-to-time.

Updated 4 years ago
Version 5.0

59 Comments

  • Please fix the broken doors on the Virgin media cable box on Lothair Road North, Harringay, London, N4 1ER.

  • bsduhk's avatar
    bsduhk
    Just joined

    Location:
    Street: Hillview Road, Pinner HA5 4PB
    GPS Coordinates: 51.609391, -0.375366
    Google Maps Link: https://maps.app.goo.gl/u4Yfj3qiTECMAj3B7

    Description of damage: Two cabinets, one damaged (hit by a vehicle) and both vandalised (graffiti).

  • EXTENSIVE GRAFFITI SPOILING STREETSCAPE

    Location: Cabinet number 87851. High Road, South Woodford, London, E18. Cabinets on bridge over A406 North Circular. 

    ( W3W nest.loser.youth )

    Description of damage:

    There is extensive graffiti over this main cabinet and all surrounding cabinets. I would be grateful if you'd arrange a visit to have these cleaned up and painted. This is a really prominent part of our neighbourhood, very visible; and is really damaging the streetscape for our community. 

    Cabinet Number: 87851

     

    • ModTeam's avatar
      ModTeam
      Moderator

      Hi wellrobe​ 

      Thanks for your message. Just to clarify, is this for one or multiple locations? Can you provide complete addresses for each location? We'd be happy to resolve once complete locations provided.

      Cheers.

      • wellrobe's avatar
        wellrobe
        Just joined

        Hello @ModTeam - Yep these are all in the same location. Approx 5-10 metres from each other. Apologies my initial log should have said this. 

  • Oscar1820's avatar
    Oscar1820
    On our wavelength

    Cabinet door off and placed next to it HD2 2UE outside number 2.

  • Location:

    What3words:  ///blocks.ideas.gates

    In alleyway leading to 27 and 29 Norland street, Bradford, BD7 4DY. 

    Description of damage:

    Yorkshire water dug up to replace a broken pipe and damaged broadband cable, internet has been down since for the area.

    Cabinet Number: n/a

     

  • Location: Saxton 4x4 showroom, Westway, Chelmsford, CM1 3BH

    w3w: ///driven.rabble.sake

    Description: graffiti

    Cabinet number: none visible