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Digital life
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How to report damage to street equipment

Kev_B's avatar
Kev_B
Community Manager (Retired)
6 years ago

Spotted some of our street equipment that's in need of some TLC? We know things can happen, and we're here to help put things right.

If you've noticed a problem with one of our street cabinets, cables or pits recently, we'd like the opportunity to put it right as quickly as possible. Just fill in the template below and post it as a comment, we'll let our team of engineers know so they can get things back to normal.

Please use the comments section to let us know the following information:

Location:

(We need to know where the cabinet is; providing a street name and post code is great, pointing out any landmarks or junctions nearby will help us ensure we're reporting the correct cabinet)

Feel free to share coordinates or references from popular map websites/apps.

Description of damage:

(Pictures if available)

Cabinet Number:

(If available)

 

How it all works

We'll use the information you provide to report the issue to the necessary maintenance team in your area. We'll kudo your comment to let you know we're acting on it. To keep things tidy we'll remove older comments from time-to-time.

Updated 4 years ago
Version 5.0

53 Comments

  • Mary26's avatar
    Mary26
    Settling in

    Location:

    2 Robjohns Road, Chelmsford, Essex, CM1 3AF

    w3w: ///corner.monday.fully

    Description: graffitied street cabinet, BT have confirmed it’s not theirs

    Cabinet number: there isn’t one

  • Mary26's avatar
    Mary26
    Settling in

    Location:

    106 Writtle Road, Chelmsford, Essex, CM1 3BU (on the junction with Savernake Road)

    w3w: ///dame.discrepancy.rents

    Description: graffitied street cabinet, BT have confirmed its not theirs

    Cabinet number: there isn’t one

  • Mary26's avatar
    Mary26
    Settling in

    Location: 

    1 Seymour Street, Chelmsford, Essex, CM2 0RX (the cabinet is next to the back garden fence of 227 Upper bridge road, but it is actually situated in Seymour Street)

    w3w:///skill.comics.necks

    Description: heavily graffitied, BT have confirmed it isn’t theirs

    Cabinet number: there isn’t one

  • Mary26's avatar
    Mary26
    Settling in

    Location: 51 Upper Bridge Road, Chelmsford,Essex, CM2 0AZ (in front of a large, low block of flats)

    w3w:///crab.bleat.giving

    Description: 2 heavily graffitied street cabinets, BT have confirmed they are not theirs

    Cabinet number: there isn’t one

  • Location:

    On the footpath outside 74 Saxon Way, SO51 5QY Romsey 

    Description of damage:

    There is damage around the edges of the CATV cover, making it a trip hazard

     

  • Location: 102 Holyrood Avenue, Harrow, HA2 8TP next to street sign

    Description of damage: Graffiti

    Cabinet Number: Unsure

  • Location: outside 57 Earlsmead, Harrow HA2 8SS (at the end of road)

    Description of damage: Graffiti

    BT have confirmed not theirs. 

    Thanks.

     

  • Good evening, 

    I'd like too report an issue with the cabinet on Leman Road Gorleston Nr31 6dd 

    The local kids have ripped off 1 of the doors and and it's fully open to all the weather. 

    I hope that this can be resolved soon 

    Many thanks Neil  

    • Lucy_B's avatar
      Lucy_B
      Moderator

      Hi, 

      Thank you for taking the time to let us know about this. Do you have a more precise location for this cabinet at all, such as the nearest door number or any close by shops etc. 

      Thanks