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How to report damage to street equipment

Kev_B's avatar
Kev_B
Community Manager (Retired)
5 years ago

Spotted some of our street equipment that's in need of some TLC? We know things can happen, and we're here to help put things right.

If you've noticed a problem with one of our street cabinets, cables or pits recently, we'd like the opportunity to put it right as quickly as possible. Just fill in the template below and post it as a comment, we'll let our team of engineers know so they can get things back to normal.

Please use the comments section to let us know the following information:

Location:

(We need to know where the cabinet is; providing a street name and post code is great, pointing out any landmarks or junctions nearby will help us ensure we're reporting the correct cabinet)

Feel free to share coordinates or references from popular map websites/apps.

Description of damage:

(Pictures if available)

Cabinet Number:

(If available)

 

How it all works

We'll use the information you provide to report the issue to the necessary maintenance team in your area. We'll kudo your comment to let you know we're acting on it. To keep things tidy we'll remove older comments from time-to-time.

Updated 3 years ago
Version 5.0

71 Comments

  • W3W ///schorched.unloaded.weaved, Pithiviers Close Ashby. Door cabinet has been pulled off, I can see all the pairs and internals of the cabinet and only a matter of time before someone grabs them and rips them out - you will then have plenty of complaints

     

    • Captain517173's avatar
      Captain517173
      On our wavelength

      Graffiti and offensive (political) fly posters to cabinets in SUNDERLAND:

      • Ewing Road (18 Mount Road), SR4 7NS [needs full repaint]
      • 72 Highside Drive (top of Hipsburn Drive), SR3 1UL
      •  

      Please can these be cleaned up or repainted, as required?

      Many thanks.

       

  • Location: outside 2 Laurel Way, Tunbridge Wells.

    Description: UKPN has smashed one of your ducts doing a jointing for a new service.

    Flagging to ensure you get them to repair before they fill in the hole. 

  • Location:

    Sengana Close Botley

    Description of damage:

    Box open, cables hanging out.

    Cabinet Number:

    1514AT12/08

     

  • Description of damage:
    The green Cabinet has been badly damaged by a Vehicle 

    on the Beccles Road Bradwell Conner, NR31 area, on the Church Lane Conner by the Main lights opposite the Pharmacy,

     

  • Churchill Road, AL1 4HH. Cabinet reference 

    HEME-XBC01 AP

     

    door unlocked and open to the elements.

     

  • No as you enter into Wallington road on the right in the hedge before the school and bungalows

  • I have reported the above numerous times on the automated line nothing has been done, can someone please look into this as has been open for over 2 years now

    Wallington Road

    Chesham

    HP5 2PA

    • Michael_JK's avatar
      Michael_JK
      Moderator

      Thanks for letting us know about this CHERYLSTOKES​, please can you let us know the nearest house number or a landmark close to the cabinet so we can get this reported? 

      • CHERYLSTOKES's avatar
        CHERYLSTOKES
        Joining in

        This is on the right as you enter Wallington Road with Tape across to keep the door closed cannot miss it

         

  • Box door open outside 23 Redland Drive. Postcode. NN3 8QE. What three words location - Clash.port.spicy

     

  • Issue with Virgin Media manhole cover outside my property on the public path. Reported this morning, and received a text to say an engineer was on his way at 11 o'clock. I've just come home and it's not fixed but the hole is even bigger, and no cones or anything around it. I'm really concerned as there are a lot of elderly people in the area and the lighting is restricted. Tried talking to someone and been told someone will be out in 24 hours surely this needs sorting immediately as it's dangerous.