ContributionsMost RecentMost LikesSolutionsRe: Road collapsing where Virgin Media have installed cabling I STILL have not received an update. I first made contact on the 28th August 2024. This is very disappointing to say the least. Re: Road collapsing where Virgin Media have installed cabling Thank you. Re: Road collapsing where Virgin Media have installed cabling Hi, I have not received an update. Would you please let me know if there has been any progress regarding this issue? Thank you. Re: Road collapsing where Virgin Media have installed cabling Thank you. I look forward to hearing from you soon. Re: Road collapsing where Virgin Media have installed cabling Hi Kath, The location is the cul de sac at 26, 27 and 33 Oldpark Avenue, Ballymena, BT42 1AX. Road collapsing where Virgin Media have installed cabling A few years ago Virgin installed cabling in our estate. In the areas where this work was done the road is starting to cave in. I went on-line to complain, but was unable to find the correct way of doing so, as I was not a Virgin customer and also there wasn’t a facility to make this type of complaint. Can you please advise? Solved