ContributionsMost RecentMost LikesSolutionsRe: Misleading information Thank you for your help hopefully I can just pay whatever is due and leave. I appreciate the time you have taken to assist. Re: Misleading information Hi I have received absolutely nothing from them I have no idea of payment dates as they were not supplied and no other information. All very disappointing which is why I am returning to Sky as I do not need the hassle I have had from the complete lack of communication. Re: Misleading information After six months in which I have received no contract information or bills and been cut off twice I intend to cancel. How can I do this please! I don’t intend to give a lot of notice as I was not given the same courtesy or sent any actual bills the service has been a total disappointment. Re: Misleading information Hi thank you for your message. I was misled from the beginning as they said not to worry they would sort it out. Additionally I never received the contract details or payment dates so I have decided to cancel them completely. If you know how to do this I would be very grateful for your advice. Misleading information How do I get hold of a person to answer why in the six months since I changed over to Virgin they failed to notify Sky of this as promised. I am now facing six months of charges that should not have happened and I need to launch a complaint. Solved