Forum Discussion

jhmarshall's avatar
jhmarshall
Joining in
7 months ago

Can I upgrade my additional TV box to a V6 box?

Hi.  I have a Tivo box (SMT-C7100) as an'Additional TV Box' on my contract.  I would like to stream Amazon Prime through it but I believe it doesn't support it and I would need a V6 box instead.  How...
  • japitts's avatar
    japitts
    7 months ago

    TiVo's are being actively retired now, and replaced with V6 in the event of any fault being diagnosed. Does your TiVo have any service faults?

    I ask, because that's probably the easiest way to get a V6 upgrade. You could contact CS to request one, but be very prepared for a sales pitch on a TV360 "upgrade" that is a whole other can of worms - and should not be undertaken without full awareness.

japitts's avatar
japitts
Very Insightful Person
7 months ago

TiVo's are being actively retired now, and replaced with V6 in the event of any fault being diagnosed. Does your TiVo have any service faults?

I ask, because that's probably the easiest way to get a V6 upgrade. You could contact CS to request one, but be very prepared for a sales pitch on a TV360 "upgrade" that is a whole other can of worms - and should not be undertaken without full awareness.