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DJ29's avatar
DJ29
Joining in
8 months ago
Solved

Err code 7400

I’ve just had a faulty v6 box replaced for a new v6 in my living room now working fine.  but my TiVo box in the bedroom has stopped working its shows code 7400 it was working fine till I installed v...
  • japitts's avatar
    japitts
    8 months ago

    7400 is a TiVo-software activation error, it's very likely the CS agent has deactivated the wrong box.

    I'd suggest calling back with the box S/N to-hand, this error should be resolvable during one call.

japitts's avatar
japitts
Very Insightful Person
8 months ago

7400 is a TiVo-software activation error, it's very likely the CS agent has deactivated the wrong box.

I'd suggest calling back with the box S/N to-hand, this error should be resolvable during one call.