Seren11
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Re: BBC iPlayer to stop working soon
Question has been posted. I'm not refusing to post my question or demanding a private message. As explained, personal details are involved in the query so I have kindly asked for these to be kept private through messaging with a Virgin Media Forum Team member. Surely other Community Members and Virgin Media can appreciate that there are some details that need to be kept private? It's a reasonable request to ask for a private message, and I hope to receive one soon so that this can be sorted out otherwise this is not a very effective forum...34Views0likes2CommentsRe: BBC iPlayer to stop working soon
Glad to have had a reply from the Forum Team after over a week. The nature of the query was made clear from the start, it concerns support ending for BBC iPlayer and the email sent to me from Virgin Media regarding this. As personal details are involved in the query I have kindly asked for these to be kept private through messaging with a Virgin Media Forum Team member. Surely other Community Members and Virgin Media can appreciate that there are some details that need to be kept private. I very much hope that this reasonable request will be granted soon and that a private message will be received so that this can be sorted out. I'm sorry pm71 that I do not know the answer to your question, I should think that if you have a Tivo box that after Wednesday 23 July the iPlayer will no longer load if you press the red button. Perhaps the team and other Community Members will be happy to assist here?45Views0likes0CommentsRe: BBC iPlayer to stop working soon
Hi Carley_S, Good to hear from you. I am a Tivo customer and I have received the email you mention, which is why I've got in touch. As I've mentioned over a week ago, I have a query regarding this email which involves personal details. I would appreciate it if you would private message me so I can send you the details to get this sorted out asap?66Views0likes4CommentsRe: BBC iPlayer to stop working soon
Sometimes things aren't as black and white as may be presumed... This forum used to be a useful place for customers suffering from hearing difficulties to receive help with issues. This forum also used to be a positive and helpful space where Team Members were happy to provide support. Disappointing to find that this is no longer the case, and that Virgin Media find it acceptable to ignore their customer.99Views1like2CommentsRe: BBC iPlayer to stop working soon
Thanks for the insight Tudor, pity if the BBC has decided to do this. Still, iPlayer is supposed to be included in my Virgin Media package. The email I received from Virgin Media mentioned upgrading to a 360 box, and I am reaching out through this forum to Virgin Media with a urgent personal query regarding this. Will a Virgin Media Forum Team member help please?114Views0likes1CommentRe: BBC iPlayer to stop working soon
Personal details are needed to answer my query regarding support for BBC iPlayer ending on Virgin Media's Tivo service soon. I've posted here to reach out to Virgin Media for help and support with this. I would be grateful to receive a message of help and support from a Virgin Media Forum Team member soon.180Views0likes6CommentsRe: BBC iPlayer to stop working soon
As posted, my query concerns a question and problem regarding support for BBC iPlayer ending on Virgin Media's Tivo service soon. My question/problem concerns my personal account details, which is why I am kindly requesting for Virgin Media to message me as their customer. Are any Virgin Media colleagues willing to help?202Views0likes1CommentRe: BBC iPlayer to stop working soon
Disappointing to have not received any message from a Virgin Media colleague to my query over the last few days. I would be grateful if a Virgin Media colleague could message me as soon as possible as there is an important personal technical issue I need to discuss with you regarding this. Thanks258Views0likes1CommentBBC iPlayer to stop working soon
Dear Virgin Media, It was disappointing to read your recent email that support for the BBC iPlayer is ending in July on your Tivo service. There is a query I would like to ask you regarding this, please can you message me as soon as possible so I can send you a private message? Thanks683Views0likes30Comments