gary_dexter
Alessandro Volta
Joined 14 years ago
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Re: Samsung phones not connecting to Hub 5
sb85uk wrote: We have installed the hub 5 and our internet speed is so much better, however my sons both have Samsung phones and they are unable to connect to the hub. it shows on their wifi lists but then just will not connect. Have tried updating their phones, soft resetting phones, restarting router. Everything else connects great, except these Samsung devices. Any ideas? Yup. The Hub5 is in trial stage with many, many many bugs and issues.4.5KViews0likes7CommentsRe: wifi connected, but no internet
TEMPESTWILL wrote: can an admin close this thread please, my issue was resolved within a day, 12 months later I'm still getting notifications from people complaining about various unrelated issues. Threads aren’t normally closed. You can disable post notifications though.2.8KViews0likes0CommentsRe: wifi connected, but no internet
Supercam wrote: Having been a long serving loyal customer I am now at the point of putting my Virgin gear outside and moving my contract even though I just extended my current contract, legally if you wish to hold someone to contract you need to supply a service. my Wifi shows full signal but constantly drops out, from 200 Meg to zero in seconds, ookla test shows connected to Nottingham then Wolverhampton then no connection. constantly having to reboot, ten hours waiting for someone to answer at Virgin customer services who are hiding behind COVID-19 as an excuse for diabolical customer service. Start your own thread for assistance2.9KViews0likes0CommentsRe: wifi connected, but no internet
Ummaarah wrote: Can someone please contact me. I have tried to phone several times and been put on hold for longer than 45mins. I have had no Internet for two days now and I need it as soon as possible. Thank you You need to start your own thread3.3KViews0likes0Comments