on 16-10-2022 11:34
installed the new hub 5 from hub 4 due to package change
the hub is still flashing green lights 24 hours now
i have looked at the network log doesn't look good
phoned virgin today they say will monitor the hub over next 24 hours - problem ill get an engineer
no idea what any of this means , will test the speed of wifi today when gaming
Answered! Go to Answer
on 16-10-2022 12:27
Green flashing is a firmware update in progress. Solid green when in Modem mode.
If the Hub is working okay, just leave it. Some users on the Forums are reporting days to complete for whatever reason.
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on 16-10-2022 11:36
on 16-10-2022 12:27
Green flashing is a firmware update in progress. Solid green when in Modem mode.
If the Hub is working okay, just leave it. Some users on the Forums are reporting days to complete for whatever reason.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 16-10-2022 12:36
Thankyou Adduxi
ill leave and see how it goes
on 18-10-2022 13:03
Hello skitzzzzz
Thanks for posting on the forum in regards to your hub issues, we appreciate the concern this can cause and the time taken to raise this. Welcome to the community.
As Addduxi has advised, the flashing green symbol can mean a firmware update is in progress. Has this resolved itself since your post? If you need further support please let us know.
Rob
on 18-10-2022 14:47
Thank you Robert_P
funnily got up this am and the green flashing lights have stopped and now as it should be solid white
so it was basically not 30 minutes but 3 days lol
so fingers crossed all good