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Wifi pod

mikelevine
Joining in

I have two wifi pods which work a treat but i have a loft with two bedrooms which do not get any  wifi

How can I get the third one that my account entitles me too

thank you

1 REPLY 1

newapollo
Very Insightful Person
Very Insightful Person

Hi @mikelevine 

Have you tried by logging into My Virgin Media, as per the info below from https://www.virginmedia.com/wifi-max ?

How do I get a second or third WiFi Pod?
 

If you’re not getting download speeds of at least 20Mbps in every room with one WiFi Pod, you can request a second or third by signing in to My Virgin Media, clicking on Your Package and following the steps in the WiFi Max tab.

Sign in to My Virgin Media

You can also reach our Care team using one of our accessible contact options. We’ll figure out where you need better WiFi signal and if an extra mesh WiFi Pod will help.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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