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Wifi Pod

RS6avant
On our wavelength

Hi, 

I’ve upgraded from oomph to volt and have a couple of dead spots. I’ve used the app to test and it states I need a pod. 
Can I please arrange for one to be ordered. 

Thanks 

Peter. 

1 REPLY 1

newapollo
Very Insightful Person
Very Insightful Person

Hi Peter,

The mesh wifi  pods now come with a speed guarantee . See the following page for details, including  how to order online via My Virgin Media or through the Connect app

https://www.virginmedia.com/wifi-max 

You can also call the direct number 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted)

They are free if you are on the Gig1 package, or Ultimate Oomph, or on a Volt bundle, however if you are on any other package then they £8  a month.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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