on 28-10-2022 10:47
Hi,
I’ve upgraded from oomph to volt and have a couple of dead spots. I’ve used the app to test and it states I need a pod.
Can I please arrange for one to be ordered.
Thanks
Peter.
on 28-10-2022 12:36
Hi Peter,
The mesh wifi pods now come with a speed guarantee . See the following page for details, including how to order online via My Virgin Media or through the Connect app
https://www.virginmedia.com/wifi-max
You can also call the direct number 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted)
They are free if you are on the Gig1 package, or Ultimate Oomph, or on a Volt bundle, however if you are on any other package then they £8 a month.