Virgin Media Virgin Media Community

Bonifas · ‎28-08-2022

How can I get free WiFi pods? I have volt and need these as my WiFi does not reach all the rooms in my house.

newapollo · ‎29-08-2022

You can call the direct number 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted)

You can also call 150 from a VM landline or mobile, or 0345 454 1111, but best to call at 8am when lines first open to avoid call queues.

A member of the Forum team may also pick this up for you in a day or two.

Dave

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David_Bn · ‎01-09-2022

Good Morning @Bonifas, thanks for your post on our Community Forums, and a very warm welcome to you!

I understand that you have been able to speak to our team in relation to this matter.

Do feel free to drop us an update to confirm this, and if you need any assistance with the Wi-Fi pod being set up.

Kindest regards,

David_Bn