on 02-07-2023 21:20
I am a Volt customer and after a recent issue, following storms, the engineer had to move my hub as the internal cables were incompatible. I now get no WiFi signal in the conservatory or rear bedrooms. I tried using the connect app but keep getting a message oops something went wrong try again in ten minutes but same everyone I try even if in same room as the router. I want to get the WiFi pods to see if I can get WiFi throughout the house. How can I get these please ? Thanks in anticipation
on 02-07-2023 23:39
Hi ColinJones2705
If the Connect app keeps throwing up error messages and doesn't work you can call 0800 064 3850 to order the first one.
Following that if you need additional pods you can order them by logging into /my-virgin-media , as per the info below from https://www.virginmedia.com/wifi-max ?