Volt350

[stuandjan1966]

Ordered this beginning of week, Wifi pod arrived today Questions, am I supposed to get a new Hub? If not and it is through existing one and when is the speedup applied?

TX

Stu

[Paul_DN · Accepted solution]

Hi stuandjan1966,

Thank you for reaching out to us in our community and welcome back, glad to hear you have received your Pod, this would activate within 48 hours, I was able to locate you on our system with the details we have for you and can confirm the Router you have is adequate for your speed.

Regards

Paul.

[stuandjan1966]

Thanks Paul, it's plugged in. WiFi speed is good (386Mbs) but ethernet connected PC showing no increase, have changed network card from 10/100 to 1.0 Gbps Full Duplex still nothing. Using Cat 5 ethernet cable but understand that it is too slow, have ordered a Cat 6 cable hopefully that will fix it.🤞