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Volt

Dannyo91
Joining in

on ‎04-10-2022 15:10

So I recently signed up for the volt benefits. Made sure all my details have matched on both my O2 and virgin accounts.

I've had a message from O2 and my phone data has been doubled however the broadband speed hasn't changed. 

Do I need to do anything to activate it or just wait? It has already been 14 days.

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2 REPLIES 2

enlli
Very Insightful Person
Very Insightful Person

on ‎05-10-2022 21:09

Getting a few of these posts recently.

Hopefully one of the team will investigate.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Travis_M
Forum Team
Forum Team

on ‎08-10-2022 10:22

Hi @Dannyo91

 

Thanks for posting on our community forum and sorry to hear about the issues with your VOLT benefits.

 

I'll drop you a private message now to collect some more information and investigate further, please keep an eye on your inbox.

 

Regards

Travis_M
Forum Team

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