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Volt upgrade

Jinty2811
Joining in

Like many others posting on here I am having problems  getting the promised benefits from a Volt upgrade

o2 aspect sorted Virgin Media, NOT 

6 REPLIES 6

Carley_S
Forum Team
Forum Team

Hi @Jinty2811 

Welcome to the community forums. 

Sorry to hear you're having issues with your Volt benefits. 

Can you advise how long ago you applied for volt benefits and when this was completed at O2's side? 

 

Here to help 🙂
Virgin Media Forums Agent
Carley

Hi at least 6 weeks unsure of the exact dates 

I'll pop you a PM 📩 to assist further. 

Thanks

Ayisha_B
Forum Team

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Jinty2811
Joining in

HI I am still receive any further communication regarding this issue my activation date from o2 was the 07.11.23. PLease Note the main account holder is William Paul along with Janet Paul

Hey @Jinty2811,

Sorry to hear this, I can see you are presently in a private message with my colleague, if you keep responding to them there, they will be happy to help.

Joe

Thanks for your time via PM @Jinty2811 

I'm so glad it's sorted 🙂

Let me know if you need anything else.

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs