Hi,
I have O2 and VM BB. My BB contract has ended, so running month to month.
I signed up for VOLT upgrade, and have received email from O2 to say its processed.
on my VM account it shows the speed of BB is now updated to the next level.
however when I run a speed test, the BB runs at the old speed still. Do I need to boot the hub? Or has the upgare at the exchange not yet done?
also regarding cost, should the monthly be changed to the VOLT offer, six months at lower rate then increase afterwards?
my rate has remained at the same monthly its been since contract expired.
thanks for any advice.