Volt speed up grade.Still waiting for it to be activated.

[Blueberry_7791]

Still waiting for the speed up grade after about 4 weeks 

[Ilyas_Y]

Hey @Blueberry_7791 thanks for reaching out to us and a warm welcome to the Virgin Media forums. 👋🏼

I'm sorry to hear about the issues with the speeds not being corrected.
Please download the O2 priority app and fill out the Volt form, more information can be found here.

Fill out the form and the team will update the codes on the system and get you your speeds.
Let us know how it goes.

Kind regards,
Ilyas.

[Blueberry_7791]

You are telling me to fill in a form.......what form? I'm can't see anything to fill in.

[Ayisha_B]

I'll pop you a PM 📩 now to help further. 

Thanks

[Blueberry_7791]

How do I access the PM?

[Blueberry_7791]

How do I access a PM?

[Blueberry_7791]

Please send the PM again.