I signed up for the 1gig volt speed package a couple of months ago. I've not been getting the advertised speed (and indeed been getting lower than I was previously).
I've tried speaking to someone at the call centre a couple of times but they just don't seem to understand what I'm saying and keep fobbing me off by tinkering with the hub settings.
Spoke to someone I know who had the same issue and was advised he doesn't think the volt speed has been activated?
I'm getting around 350-400mbps when I should be getting closer to that one gig (previously I was getting around 500-600.
Grateful if you could advise me, and fix this issue as it's dragged on for months now.