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Volt benefits

jennox123
On our wavelength

Still no speed upgrade from Virgin media, O2 volt benefits were approved in August have tried all the help pages on VM waiste of time

 

1 REPLY 1

Kath_F
Forum Team
Forum Team

Hi jennox123, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

We're sorry to hear you're having an issue with getting your VM Volt benefits applied. I can see you posted on another thread, this was picked up by my colleague and has since been resolved. 

Going forward, please make sure you are only posting once about your issue. If you need to update the thread then just reply to your original thread rather than creating a new one. We understand it's frustrating when something's not right however posting more than once about the same fault makes the boards look busier than what they actually are. It also means we could take longer to reply due to needing to sift through duplicate posts.

If you have any further issues relating to this topic, just reply to my colleague directly. If you have any new issues, feel free to create a new thread 🙂

Thanks, 

Kath_F
Forum Team

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