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Volt benefits - still waiting

Paul07
Joining in

on ‎03-10-2023 23:03

I was wondering if anyone could help me. I've had virgin for just over a year now. I have an o2 mobile and I'm still waiting on volt. I've checked my Mom's account and for some reason it's showing she has volt and she doesn't have an o2 mobile. I moved out around 16 months ago so I don't understand what's going on. I've phoned o2 and virgin about 6 months ago if not longer and they said I'd have volt yet I'm still waiting for it.

Paul

 

 

[MOD EDIT: Subject title changed for clarity]

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3 REPLIES 3

Alex_RM
Forum Team
Forum Team

on ‎06-10-2023 13:29

Hi Paul,

Thanks for posting and welcome to our community 🙂

Sorry for any confusion regarding your Volt benefits, so I can help I've popped you over a private message to get a few more details from you.

Alex_Rm

Paul07
Joining in
In response to Alex_RM

on ‎06-10-2023 22:20

Hi Alex,

Thanks for the welcome. I've just replied to your private message.

Kind regards

Paul

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Alex_RM
Forum Team
Forum Team

on ‎10-10-2023 16:21

Thanks for joining me over private message Paul07,

Glad I was able to help.

Alex_Rm

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