Volt benefits on Virgin Media still not applied

[hiraniha]

Hi,

I can see the Volt benefits applied on my O2 account but not on my VM account.

Struggling to find out how to chase this up?

Thanks

[Sabrina_B]

Hi @hiraniha 👋.

Thanks for reaching out to us. Apologies for the issues that you are having with your Volt benefits. So that we can look further into this we would need to bring you in for a private message.

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina