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Volt benefits not been appplied

haroons
Tuning in

Hi there, we signed up to an O2 contract which includes Volt, however this hasn't been applied. they advised us to speak to you - I called and was told I'd be called back however that was some time ago. Do you have a Volt enablement team I can contact on here? Thanks

2 REPLIES 2

Alex_RM
Forum Team
Forum Team

Hi haroons,

Thanks for posting, and sorry to hear your Volt benefits haven't been applied. It can usually take around 14 days for them to be applied from our side once you've registered via your My O2 account.

If this time frame has passed please let me know, and I can pop you over a private message to help.

Alex_Rm

Thanks, sent!