Volt benefits not applied

[jonbca]

Hi there,

I joined O2 about a month ago and have the M100 broadband package. My volt benefits don’t seem to have applied to my Virgin Media package yet, although they have applied to my O2 bundle. Is someone able to look into this for me please?

Thanks!

Jonathan

[Akua_A]

Hi @jonbca,

Welcome to our community forums and thank you for your first post.

Sorry to hear you have not received your VM Volt benefits. We can understand that this is not ideal. To further look into this issue, I have sent you a private message. Please look out for the purple envelope and provide a response when you can.

Thanks,

[Akua_A]

No problem at all @jonbca. Happy to help. Please do not hesitate to contact us if you need any further help 🙂

Thanks,