Volt benefits not applied

[Parker0215]

Hi I signed up for volt benefits at the beginning of September 2022, o2 have already applied my volt benefits and given me double data, but I haven’t heard anything from virgin about my volt and I’m still on the same speed package as I was when I joined virgin. Who do I need to contact in regards to this? 

[John_GS]

Hi Parker0215

Thanks for posting and welcome to the community.

Sorry you've not received the Virgin Media benefits. I'll PM you now to assist further.

Kind regards,

[John_GS]

Hi Parker0215

Thanks for joining me on PM and allowing me to sort out the Missing Volt Benefits, normally this does take upto 7 days but has been sorted already which I am delighted about 🙂

Do pop back should you ever need anything

Kind regards,