Volt benefits not active

[jahngir786123]

Volt benefits not activated

So my volt benefits were activated  and I have received the double data with o2, but my speed with Virgin hasnt been boosted (currently 100mbps, should be 200mbps).

Can this be sorted without spending an hour on the phone to Virgin, which takes much longer from constant line cut offs

question is same as others 

[Travis_M]

Hi @jahngir786123

Thanks for posting on our community forum and sorry to hear about the issue with your VOLT benefits.

I am going to drop you a private message now to investigate further, please keep an eye on your inbox for a message from myself.

Regards