Volt benefits inactive

[Cstr]

I have been an O2 customer for over a month now and my Virgin app still says volt benefits are inactive. The address is the same so don't know what the issue is.

[Joseph_B]

Hey @Cstr,

Welcome back to the Community Forums and thanks for the post.

Sorry to hear you have not yet received your Volt benefits, I would like to look into this with you, for me to do so I will need to confirm some information from you in a private message, if you have not used this feature before you can access it via the envelope at the top of your screen.

Joe