Showing results for 
Search instead for 
Did you mean: 

Volt benefit

Joining in

Recently had email saying I have been subscribed for vault benefit that I have not signed up for but I am being charged? How do I go about cancelling this?? 


Forum Team
Forum Team

Hi @KatieJ123 

Thanks for posting and welcome to the community.

I am sorry for the confusion. When your household is with Virgin Media and O2 you'll get supercharged speeds, data and WiFi. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. A broadband speed boost to the next available level (up to a max of 1Gbps) and up to 3 WiFi Pods (if needed) at no extra cost. And O2 Travel Inclusive Zone, so you can use your O2 phone or sim in 75 destinations at no extra cost. All on top of the lightning-fast speeds, reliability and great rewards with Priority and Extras from O2.

I'll send you a PM though to assist further 🙂

Best wishes.

Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill