Volt benefit not applied

[Smithaz1212]

Hi my o2 volt benefit applied 2 weeks ago as expected but my virgin side benefit is showing as inactive and not been applied no email etc

Please can someone help??

[Alex_RM]

Hi Smithaz1212,

thanks for posting and welcome to our community 🙂

Sorry to hear the Virgin side of things hasn't been applied, so I can help with this I've popped you over a private message to get a few more details from you.

Alex_Rm