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Volt Wifi Pod

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davidelliott09
Joining in

on ‎20-01-2023 07:54

Good morning,

I have been trying to order a wifi pod for upstairs as there are some spots in the house where the Wifi does not reach. I have tried the connect app but it does not seem to work properly for me, I have also tried to navigate the Virgin Media website under my account but I can't seem to get anywhere.

Does anyone have a advice or a direct link on how to order a pod?

Thank you for your time,

David

 

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newapollo
Very Insightful Person
Very Insightful Person

on ‎20-01-2023 09:40

Hi David,

You can also call 150 from a VM landline or mobile, or 0345 454 1111 from any other phone to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted)

Call around 8am if possible when lines first open and are least busy.

They are free if you are on the Gig1 package, or Ultimate Oomph, or on a Volt bundle, however if you are on any other package then they are £8  a month.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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newapollo
Very Insightful Person
Very Insightful Person

on ‎20-01-2023 09:40

Hi David,

You can also call 150 from a VM landline or mobile, or 0345 454 1111 from any other phone to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted)

Call around 8am if possible when lines first open and are least busy.

They are free if you are on the Gig1 package, or Ultimate Oomph, or on a Volt bundle, however if you are on any other package then they are £8  a month.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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