on 25-01-2023 14:18
Hi there,
Ive been having a slow internet problems in one of my rooms so did the Wifi blackspot test on the 'VM Connect App'. I tried it twice to make sure and the max i got was 2Mbps. Being a Volt customer I believe I should be entitled to a POD to rectify this, however no option comes up on the app after testing. am i doing something wrong? thanks, Josh
Answered! Go to Answer
on 25-01-2023 14:54
Hi Josh
The info below is a copy paste of the steps provided by @John_GS (Forum Team)
Please can you try the below steps for me on the app as it should help sort this;
Let me know how you get on. Best,
on 25-01-2023 14:54
Hi Josh
The info below is a copy paste of the steps provided by @John_GS (Forum Team)
Please can you try the below steps for me on the app as it should help sort this;
Let me know how you get on. Best,
on 27-01-2023 19:14
hopefully im all sorted now, the pop up eventually arrived after rescanning a few more times.
after clicking it and following it through i got sent to the live chat, which after over 3 hours have promised me theres one on its way, but reading messages since on here we shall see...
thank-you for your prompt reply and help, Josh