on 23-04-2022 19:25
Good evening all.
Ive upgraded my phone more data and can someone tel me when im getting upgrade speed aswell 300 meg down and 20 meg up
Thank in ADVANCE
on 23-04-2022 19:26
Good evening all.
Ive upgraded my phone more data and can someone tel me when im getting upgrade speed aswell 300 meg down and 20 meg up
Thank in ADVANCE
on 23-04-2022 23:18
Think it can take UPTO 28 days, surely it'll be M350?
on 24-04-2022 17:36
Hi @bitsandpcs
O2 and Virgin Media will contact you separately when your Volt benefits have been applied, these will come through at different times and could be on different days. Virgin Media confirmation usually comes after O2 and it can take up to 14 days for the Virgin Media speed boost to be active on your account.
Info from https://community.o2.co.uk/t5/Welcome-News/Volt-Megaguide/td-p/1541963
on 26-04-2022 17:53
any admin Rounds?
on 26-04-2022 18:08
Hi McKenize333,
Thank you for your post 🙂
I am sorry to hear you are having issues with your upgrade, does it advise on your contract of the activation date?
Have you checked your My Virgin Media account to see if your benefits are activated here.
Zoie
on 26-04-2022 21:08
on 29-04-2022 12:29
Hi McKenize333,
Thank you for reaching out to us in our community and welcome back, sorry to hear you haven't yet received your Volt benefits on the Virgin Media side of things, as advised this would be added separately and can take up to 14 Days after registering for Volt, when was it you registered?
You can find out more around Volt and all the benefits here
Regards
Paul.
on 29-04-2022 12:54
Are you saying you had a Volt benefit already on your broadband? If so you won't get another one whatever package you have on O2
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