on 22-08-2023 21:03
Hi had my mobile sims moved over to O2 and got my O2 volts added on 28/07/23 and received confirmation email but still waiting on my Virgin broadband being boosted from M500.I have checked and both addresses match ok with virgin and O2 can someone please check into this for me at Virgin
Thanks
Answered! Go to Answer
on 23-08-2023 09:23
Hey Predators,
Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear that your Volt benefits have not yet been added, I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L
on 23-08-2023 09:23
Hey Predators,
Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear that your Volt benefits have not yet been added, I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L
on 30-08-2023 06:16
Volt boost now sorted thanks for your help