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Virgin + Netflix = JOKE

Joining in

Hi guys and girls

I just wondered if people are still getting problems with there (Volt package) Netflix subscription.

I never received a link to activation when I upgraded in may. I've been messaging someone from Virgin through the community PMs but I think I'm just going round in circles. I know I'm not the only customer with a problem but this has been going on for 4 months now.

I was told by someone at Virgin to sign up to Netflix and everything would sort itself out payment wise. Now I'm paying 10.99 on top of my package and its suppose to be included within the package.

Thanks Paul


On our wavelength

It the line they tell you to get rid of you, you should not have had to do this, and you will be stuck in this not for the term of your contract.