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Virgin Media broadband speed boost

kburr
Joining in

my VOLT speed increase hasn't been applied to my broadband and I can’t get through to anyone to get it activated.  It has been over 3 weeks, and O2 did their bit on my mobile 2 weeks ago. Any suggestions how to get this resolved by Virgin?

1 REPLY 1

Nathan_B
Forum Team
Forum Team

Hi there @kburr 👋 Welcome back to our forum and thanks for your post 😊

Sorry to see you've not had your Volt benefits added to the account, this certainly is odd 🤔 I'll be happy to check this for you, so I'll send you a PM to confirm your details so this can be done.

Regards

Nathan

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