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Virgin Media Volt

gregorybull98
Joining in

My Sim was changed to O2 on 28/05/23 and I have activated the Volt bolt-on with O2 which has worked, however, the Volt upgrade on the virgin media broadband is not active. The address is the same on both VM and O2.

 

1 REPLY 1

Ryan_N
Forum Team (Retired)
Forum Team (Retired)

Hi gregorybull98, 

 

Thank you for your post and welcome to the forums. 

 

Sorry to hear about this - it shouldn't be the case after that amount of time. I will pop you over a private message so I can take a look into this for you. 

 

Cheers, 

Ryan.