Menu

Virgin Media Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post a question

Reply
parasmrut
  • 1
  • 0
  • 0
Joining in
108 Views
Message 1 of 2
Flag for a moderator

VOLT benefits active but no virgin speed boost

3 weeks ago

I applied for the VOLT benefits a week ago, and got a text from O2 confirming these are now active. I’ve got the double data from O2 and now have 160GB instead of 80GB. However, nothing has changed with the Virgin speed. I’m currently on the M100 package - so believe this should be moved to the next package up (M200). Has anyone else had a similar issue?

 
10.0.0.0.1 192.168.1.254
0 Kudos
Reply
newapollo
  • 15.79K
  • 2.1K
  • 4.96K
Very Insightful Person
Very Insightful Person
98 Views
Message 2 of 2
Flag for a moderator

Re: VOLT benefits active but no virgin speed boost

3 weeks ago

Hi @parasmrut 

It generally takes 14 days for any VM Volt benefits to be applied.

Dave

I don't work for Virgin Media.

I'm a Very Insightful Person, I'm here to share knowledge. Learn more

Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The do's and don'ts. Keep the community welcoming for all. Follow the house rules
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
Love, love and love, forever - Pele



0 Kudos
Reply

Digital life blog

Help videos

Help forum