Hi, just logged in to my Virgin Media account and this (below) came up under Volt. I haven't left O2 at all, nothing has changed. Oddly enough I recently looked to upgrade my O2 sim package and that said I wasn't entitled to any volt benefit either. A quick check with O2 customer services said this was wrong and an Volt benefits would be reapplied after 14 days - which is odd enough in itself. Can anyone help before I go through the soul-destroying experience of customer services? Thanks in advance.
Thanks for posting and welcome back to the community.
The broadband Volt benefits are fine as per the screenshot so if you've already spoke to O2 don't worry 🙂
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