Virgin Media Community

[rogereast2009]

Hi

I used to be on Ultimate Oomph 500 and was converted to Ultimate Volt, it shows on my account that an upgrade was applied to M600 but I thought the upgrade was to 1gig where available?

Thank-you 

[Natalie_L]

Hi rogereast2009, 

Welcome to the Community and thank you for posting. 

It is great to hear you have taken advantage of the Volt benefits 🙂 With the speed upgrade, you will be changed on to the next available broadband level (dependant on the area).

From what you have advised, the 600Mb would be the next level available to you.

More information regarding Volt can be found here but do please let us know if you have any further questions. 

Thank you,