Ultimate Volt Package

[rdabbott290192]

I've moved my package to the ultimate Volt and get netflix included. I haven't had any instructions to transfer my Netflix account. How do I do this?

[David_Bn]

Good Afternoon @rdabbott290192, thanks for your post on our Community Forums, and welcome back!

Can you please confirm if you've used the same E-Mail address for Netflix and the activation of the Virgin Media services?

Kindest regards,

David_Bn

[rdabbott290192]

No, I do not use the same email address for both Virgin Media and Netflix.

[Travis_M]

Hi @rdabbott290192

Thanks for posting on our community forum!

I am going to drop you a private message now to investigate further, please keep an eye on your inbox for a message from myself.

Regards