I've moved my package to the ultimate Volt and get netflix included. I haven't had any instructions to transfer my Netflix account. How do I do this?
Good Afternoon @rdabbott290192, thanks for your post on our Community Forums, and welcome back!
Can you please confirm if you've used the same E-Mail address for Netflix and the activation of the Virgin Media services?
No, I do not use the same email address for both Virgin Media and Netflix.
Thanks for posting on our community forum!
I am going to drop you a private message now to investigate further, please keep an eye on your inbox for a message from myself.
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