on 13-11-2022 11:08
on 15-11-2022 13:31
Good Afternoon @rdabbott290192, thanks for your post on our Community Forums, and welcome back!
Can you please confirm if you've used the same E-Mail address for Netflix and the activation of the Virgin Media services?
Kindest regards,
David_Bn
on 15-11-2022 13:47
No, I do not use the same email address for both Virgin Media and Netflix.
on 17-11-2022 13:58
Thanks for posting on our community forum!
I am going to drop you a private message now to investigate further, please keep an eye on your inbox for a message from myself.
Regards