As a Virgin Media customer & now O2 (migrated from V. Mobile) I recently received the email from O2 that I'd been awarded the Volt bonuses, but my Internet speed has not increased (I'm currently on m500 - *not* a Volt-tagged package(!)
I've power-cycled my hub & intermittently test my speed at speedtest.net but it remains as it was.
Does anyone know if there's a waiting time for the speed increase to be applied &, if so, how long it takes? I'm smacking my lips at finally having gigabit throughout my home.
Many thanks for all your time & patience.
Answered! Go to Answer
It hasn't quite been 14 days yet. Hopefully it's still in the works then - I'll get back to you if it hasn't been updated after the 14 days have expired.
Many thanks for your swift, helpful reply. =]