Slow wifi in some areas of the house

[Sarete]

Hi I am using the Volt M350 plan and I have one pod. There was an improvement to the rooms upstairs after the pod but now my living room’s (ground floor) signal is not great. I have done a scan, the download speed is 55Mbps and upload is 31Mbps. Would having another pod make it better?

[Ilyas_Y]

Hi @Sarete thanks for reaching out to us and welcome back to the Virgin Media forums!

I'm sorry to hear the connection has weakened downstairs 😞
I'll be able to assist you on this and get a 2nd pod sent to you.
I will send a private message - watch out for the purple envelope inviting you in.

Kind regards,
Ilyas.