Volt Benefits

[Stylesb]

We’ve got the same issue, O2 added the benefits almost immediately but months later Virgin still haven’t done anything other than acknowledge we’ve requested it. Beginning to think it’s only AI customer service these days and no human beings left at Virgin.

[Joseph_B]

Hey @Stylesb,

Welcome to the Community Forums and thanks for the post.

Sorry to hear the benefits have not yet been added to your account, I would like to go about sorting this out with you, for me to do so I will need to confirm some information from you in a quick private message.

Joe