Volt Benefits not applied

[Sooty2]

Hi there was this issue ever resolved??? 

Ime having exactly the same problem. I've had email saying my account is eligible for volt benefits, o2 have honoured there part already. But no sign of Virgin media following. Chat is an absolute pantomime, calling the same. Do the advisors think we believe them, when they tell us the need to speak to there managers, then go. Missing for 20 minutes. I've a good idea wot they are up to. Involves a tea cup and a chair and maybe a mobile phone. Fingers crossed for some real help.... Paul 

Ime

[Kain_W]

Hi there Sooty2,

Thanks for your post and welcome back to the community.

Many apologies for the issues, just from checking I can see that our team has responded in another thread.

To avoid confusion, we'll allow responses to occur from there. 

Regards,