Quick question about volt.

[tanalgaov]

I have the m350 broadband and two o2 phone tarries in the house, all three are in the same name and are eligible for vault. If I upgrade my broadband to m500 and then apply the volt promotion does that mean I’ll get the 1Gb broadband for no additional cost? Is the 1Gb the next speed after m500?

Reason I ask is because I’ve seen a few people mentioning a 600 speed package but I can’t find it on the official website. Cheers guys.

[Natalie_L]

Hello tanalgaov, 

Welcome to the community and thank you for posting. 

The next tariff from 500mb would be 1GB. 

In order to upgrade from 350Mb, you would need to speak to the team directly as your equipment may need to be updated. 

To discuss the package, please get in touch on 0345 454 1111 or 150 from a Virgin Media landline. 

Thanks.