Virgin Media Community

[akarjendo]

I have the m350 broadband and two o2 phone tarries in the house, all three are in the same name and are eligible for vault. If I upgrade my broadband to m500 and then apply the volt promotion does that mean I’ll get the 1Gb broadband for no additional cost? Is the 1Gb the next speed after m500?

Reason I ask is because I’ve seen a few people mentioning a 600 speed package but I can’t find it on the official website. Cheers guys.

[Paul_DN]

Hi akarjendo,

Thank you for reaching out to us in our community and welcome, if you are on a standard 500mb package and add Volt, this would then be upgraded to the next tier which is 1gb, if you take on a new Volt package this isn't eligible for the upgrade.

Regards

Paul.